High Level Audit - identify issues quickly and clearly across key areas of lifecycle and owned channels

Comprehensive Audit - a deep-dive analysis across crm systems, touchpoints, and content strategies

Strategic Roadmap - lay out a prioritized goal-driven plan aligned with business growth and customer needs

Testing Calendar - a structured cadence for experimentation to validate hypotheses and optimize performance

Full-Service Support - execute and manage ongoing lifecycle marketing efforts with precision continuity and care

Org Structure Optimization - realign roles and workflows to maximize effectiveness & operational clarity

Platform Migration + RFP - navigate vendor transitions and technology shifts with a structured informed approach

Loyalty Program Strategy - develop retention and loyalty programs that increase repeat purchase behavior and cltv

Personalization Strategy - calibrate messaging content and channel logic to reflect customer behavior and intent

AI Training + Toolkit - equip teams with tools prompts and best practices to effectively integrate ai into workflow